Customer Service

General Information

Find contact information and learn about our hours and location.
General Information

Learn about prepayments and late, reconnect, and returned check charges.
Account Charges

Check out our programs for utility payment assistance.
Utility Payment Assistance

Check to see if you qualify for a rebate.
Rebates

View your options for paying your utility bills, including online, automatic, by phone, and by mail.
Payment Options

Learn how to read your electric and water meters to better understand your bills.
Read Your Meter

Complete this form to request your services to be turned off or transferred within our service area.
Close/Transfer Account

Find out how to sign up for service with Azusa Light & Water.
Sign Up For Service

Learn how to read, view, pay, and dispute your utility bill.
Your Bill

Take a virtual tour of the Light & Water facilities.
Tour Our Facilities