Already have an Online Utility Account?
Login to your Utility Account to make payments and to view statements.
Create / Manage Your Account
In order to sign up online for recurring payments and to view your bills online, you need to create an account online. If you are an existing customer you may create your account online.
What You Need to Create an Online Account
You only need the following information to create an online account:
- Utility account number
- Last 4-digits of your Social security number
- To make recurring payments you’ll need a routing and checking account no.
Save postage and pay your utility account by phone, online or by check in our drop box on Azusa Avenue. Check out your options with Payment Options.
Request a Payment Extension
If you have received a Disconnect Notice you may request a payment extension by calling (626) 812-5225. For established customers, Azusa Light & Water will consider granting a payment extension up to 7 days. Customers requesting an extension must not be delinquent past the due date on the Disconnect Notice.
Sign Up for ServiceTo start ,transfer, or stop utility services for Azusa Light and Water submit your request online.
Azusa Light & Water Service Request
Close Account or Transfer Services
To request to close your account or transfer your service to another address in our service area please complete the Azusa Light & Water Service Request.
Changing or Cancelling Autopay ACH Payments
Customers can sign-up for automatic payments online or by filling out and submitting a form to Azusa Light & Water. If you submitted an Autopay form to us by U.S. Mail or in person, you may be signed up for E-Z Pay Automatic Payment Plan and will need to call (626) 812-5225 to cancel the automatic bank drafts. More information is available at our Changing or Cancelling Your Automatic Payments page .
Changing Recurring Payments Online
If you signed up online for recurring billing and payments, you will need to login to your account to cancel the recurring billings/payments. Check your email inbox for login information or login to your account.
Online Energy AuditComplete new online energy assessment tool to help you find ways to save energy and money!
Online Energy Audit
Report A Problem
Complete online forms to report issues with street lights, trash pickup and report water waste.