Already have an Online Utility Account?

 Login to your Utility Account to make payments and to view statements.

Create / Manage Your Account

In order to sign up online for recurring payments and to view your bills online, you need to create an account online. If you are an existing customer you may create your account online. 

What You Need to Create an Online Account

You only need the following information to create an online account: 

• Utility account number
• Last 4-digits of your Social security number
• To make recurring payments you’ll need a routing and checking account no.

Payment Options

Save postage and pay your utility account by phone, online or by check in our drop box on Azusa Avenue. Check out your options with Payment Options.

Request a Payment Extension

If you have received a Disconnect Notice you may request a payment extension by calling (626) 812-5225. For established customers, Azusa Light & Water will consider granting a payment extension up to 7 days. Customers requesting an extension must not be delinquent past the due date on the Disconnect Notice.

Sign Up for Service

To start ,transfer, or stop utility services for Azusa Light and Water submit your request online.
Azusa Light & Water Service Request 

Close Account or Transfer Services

To request to close your account or transfer your service to another address in our service area please complete the Azusa Light & Water Service Request.

Changing Recurring Payments Online

If you signed up online for recurring billing and payments, you will need to login to your account to cancel the recurring billings/payments. Check your email inbox for login information or login to your account.

Online Energy Audit

Complete new online energy assessment tool to help you find ways to save energy and money! 

Online Energy Audit

Report A Problem

Complete online forms to report issues with street lights, trash pickup and report water waste.