Customer Service

General Information
Find contact information and learn about our hours and location.
General Information

Account Charges
Learn about prepayments and late, reconnect, and returned check charges.
Account Charges

Exemptions, Discounts, & Rebates
Learn how you can save money on your utility charges.
Exemptions, Discounts, & Rebates

Payment Options
View your options for paying your utility bills, including online, automatic, by phone, and by mail.
Payment Options

Read Your Meter
Learn how to read your electric and water meters to better understand your bills.
Read Your Meter

Request to Close or Transfer Account
Complete this form to request your services to be turned off or transferred within our service area.
Close/Transfer Account

Sign Up For Service
Find out how to sign up for service with Azusa Light & Water.
Sign Up For Service

Your Bill
Learn how to read, view, pay, and dispute your utility bill.
Your Bill

Tour Our Facilities
Take a virtual tour of the Light & Water facilities.
Tour Our Facilities